1 reviews | Active since Jan 2018
Time spent, packaging and listening s****s
So i Needed to buy meals for my friends and I and we decided to get fishaways..Got there placed our order and left to get other stuff...got back 20 minutes later and was told out order was not even placed and we should wait another 10 minutes... waited for such time only to find that the packaging was poorly done and the assistant didnt even listen to what I had said regarding how I wanted the burger..I said no garnish but there was the garnish...terrible
Thank you very much for taking the time to report your experience with our branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***