1 reviews | Active since May 2017

27 May 2017, 19:58

The worst customer service by far

<p>South gate mall fish aways has the worst customer service by far. In all the take away joints I've been to I've never had stuff talking so horribly about their boss to customers. The cashier and supervisor are so rude and angry, I had my head bitten off in front of the other customers just because I asked if I could change my order after the cashier misinformed me about my initial option. I was told by the "supervisor" that "our boss is so mean and doesn't allow such, you are just boring me and inconviniencing me" I could have died from embarrassment </p>

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Replies (1)
Fishaways
Fishaways's reply29 May 2017, 13:49
Official

Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.