1 reviews | Active since Jan 2017
The Arrogant Mr Romeo Dube
<p>After the horrifying service I received, Mr Romeo Dube comes through after two hours of ordering a rotten fish of which he disputes and claims that the calamari smells as bad as it smelled, he still gives us a horrifying service on top of that he argues with me and tells me that the food has been tested at the store and it has been proven that everything is healthy. My question is HOW THE **** do I know that this was tested by the franchise that initially delievered the rotten fish. I asked the delivery boy, Mr Romeo Dube himself if he would eat it , he said yes and he had the ordisity to even eat the calamari in front of me and still have the disgusting face after eating it. I advised him that I want my full refund due to the fact that I was hungry when ordered the food and of course I have opened my G****tiser ,but, NO he still argues with a customer and advises me that he will not give me the full refund. I normally support and enjoy Fishaways but this is the last time I will ever order or advise anyone to eat from fishaways.</p> <p> </p> <p>What an astrocious service. I had to ****EN complain TWICE in one day and still nothing came right!!!!</p>
Thank you very much for taking the time to report your experience with our Corlett Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you very much for taking the time to report your experience with our Corlett Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
