1 reviews | Active since Jun 2016
terrible service not worth the money
<p>I placed a telephonic order for delivery at 18.05 on 15 September with Cynthia Duma. At 18.45 I called back to ask what the total was, which she was to have notified me of, said she would call me back and never did. Finally at 19.10 the delivery guy arrived. Opened the packet , only to find the large coleslaw was not inclued, I had to call back and request that it be delivered as it was paid for. </p> <p>This was a total mess and not worth all the trouble I had or the money I paid. It was not a small order. Very *********** service delivery.</p>
Thank you very much for taking the time to report your experience with our Queensburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Queensburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care