Terrible service
<p>As we walked into fishaway the staff was lying with their arms on the counter. We were not greated and it was very difficult to place our order with the staff as they did not understand us. Explained wanted one deep fried fish meal and one grilled. We had to tell her how many times what we want and she was not friendly at all. Once we finally placed order which she did not even confirm with us, we had evil stares while waiting for the take away. Once the order was finished it was all wrong! She did not even place the second fish which we tried to explain to her for 10min. Very disappointed in the staff and management how can you put someone to take your orders who does not know what's going on or understand. We will never go back to fish aways blue water Bay. We normally go to Lorraine and I must advise even there the service is not wonderful. Someone management needs to have a sit down, as if this continues we will never go to any fishaways again</p> <p> </p>
Thank you very much for taking the time to report your experience with our Blue water bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you very much for taking the time to report your experience with our Blue water bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
