1 reviews | Active since Nov 2016

26 Nov 2016, 12:40

terrible service

<p>I had visitored fish aways that recently opened in parktown, I placed an order for skipper's platter with chips and fried fish not grilled . I collected my order and headed home 10km from the place of business. Upon arriving home. To my shock I was given rice 5 strips of calamari grilled fish. I returned to the store to correct the matter chips were added but the fish and calamari wasn't reason was they can't nothing more mentioned. I was rather shocked that a mistake done by the people who prepared the dish I was the one who was still getting the end of the stick </p>

0
Replies (1)
Fishaways
Fishaways's reply29 Nov 2016, 13:16
Official

Thank you very much for taking the time to report your experience with our Parktown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fish Aways

Customer Care: