rN
ruben N

1 reviews | Active since Jul 2016

30 Mar 2017, 14:38

TERRIBLE DELIVERY

<p>TODAY I PLACED AN ORDER AT FISHAWAYS FLORIDA ROAD AND OVER AND HOUR AND HALF LATER STILL NO FOOD DELIVERED, THIS IS A JOKE BEACAUSE IM ONLY 5 MINUTES AWAY FROM FLORIDA ROAD, MAYBE THEY WENT OUT TO CATCH THE FISH THEN PREPARE IT, POOR SERVICE</p>

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Replies (2)
Fishaways
Fishaways's reply26 Apr 2017, 13:01
Official

Thank you very much for taking the time to report your experience with our Florida road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.

Best regards,

rN
ruben N's update29 Apr 2017, 12:41
Reviewer Update

got a reply almost a month after the problem, the guy that called did not even know when the incident occured and told me he will get back to me and still i am waiting for his call, no wonder they took so long with the order if this is what their customer care representitive does