NW
Natasha W
1 reviews | Active since Oct 2009
28 Mar 2018, 11:35
TERRIBLE!
Fishaways Menlo is the worst! All my previous orders I ordered half chips half rice. Heather calls today to say no only chips or rice! How could they do this before (March 13th 2018, 10:11:08 AM (15 days ago) ) and all of a sudden not anymore????????? I asked her then why is the order talking so long her reply some bikes are broken. Could they maybe just have called too say it will take long. This is not the first time I am having problems with them. Worst service ever! Most of the time there are no sachets of sauce or lemon or salt. Food is squashed by the time it gets here! TERRIBLE!
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Fishaways's replyOfficial
20 Apr 2018, 11:59Thank you very much for taking the time to report your experience with our Menlo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Best regards,
Fishaways's reply20 Apr 2018, 11:59
Official
Thank you very much for taking the time to report your experience with our Menlo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Best regards,