LZ
Lwazi Z
1 reviews | Active since Sept 2016
17 Sept 2016, 17:47
Something fishy!!
<p>On 16 September my family and I bought a family platter from Fishaways Dawn Park Shopping Centre,after having waited what felt like 27 years,the food finally came, we took it home to eat.The fish was old,the food did not look appetising at all. We called the store to complain and got no joy.This was the second bad encounter with food from this store,first time I said nothing but now it seems to be the norm for this store to give slow service and bad food. One would expect good food and service from this store,it being the only one in our neighbourhood.</p> <p>Not impressed.</p>
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Fishaways's replyOfficial
19 Sept 2016, 12:56Thank you very much for taking the time to report your experience with our Dawn Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply19 Sept 2016, 12:56
Official
Thank you very much for taking the time to report your experience with our Dawn Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,