BM
Beaulah M
1 reviews | Active since Apr 2012
04 Sept 2018, 21:44
Small portion, poor quality food
I order the seafood paella from Fishaways Grosvenor, when the food arrived you could literally count the pieces of prawn and hake nuggets. The rice was so dry.
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Fishaways's replyOfficial
17 Sept 2018, 12:28Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Best regards,
Fishaways's reply17 Sept 2018, 12:28
Official
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Best regards,