GM
Glen M

1 reviews | Active since Feb 2018

01 Feb 2018, 21:12

Small little fish ? and ? chips

I bought medium fish ? and chips and was given a whole lot of chips with a very small piece of fish. That was ridiculous as I paid for a medium fish and got the smallest fish with not so fresh chips. I am very angry about the fact that I Paid a fortune for such a poor service. I demand my money back.

0
Replies (1)
Fishaways
Fishaways's reply16 Mar 2018, 12:25
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,

The Fishaways Team.