1 reviews | Active since Jun 2013
Shocking food and service
<p>Last night we decided to get take aways at Eastgate Fishaways - there was 1 person behind the timm - one lady packing the food - a long que!</p> <p>She firstly said 10 - 15 mins... 25 mins later my food was ready and i saw it waiting to be packed. The packer had gone to the back and the lady on the till ignored me asking her to please put it in a packet so I can take it.</p> <p>Finally when we had our food - my fish was soggy and smelt like a dirty surface - the chips were soggy too.</p> <p>I ordered the prawn poppers starter - normally there are 6 in a pack - there were 4!</p> <p> </p> <p>I only have fishaways takeaways- the Bedford Centre and Sunnyrock branches are so much better. The food tastes better from these branches.</p>
Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team