KN
Khanyisile N

1 reviews | Active since Aug 2012

10 Jun 2015, 06:45

shelled prawns not cool

I love fishaways and i especially love the new menu, i work in Marlboro and usually order there but since i live in dobsonville i order there as well, yesterday i went to the dobsonville branch to order pop prawns and regular chips, the guy told me they dont have packaging for regular chips so i should rather order large chips and i said no. then he said they will put the prawns and the chips in the same packet, then when i do bite into my prawns they still had the shells on them, come on Fishaways, why cant the soweto standard be the same as sandton standard, im very disappointed, no more fishaways for me

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Replies (1)
Fishaways
Fishaways's reply10 Jun 2015, 09:59
Official
Hello NXUMALOK,

Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Fishaways Customer Care