VP
Vashni P

1 reviews | Active since Mar 2009

28 Sept 2015, 09:45

Serving Portions too small

I was at Fishaway in Eastgate on Friday and ordered a \Be sure to Share"and calamari rings. The portions for that price was so small. The first meal was R80.00 and it was so small plus the grilled fish was burnt and it was really really terrible. The calamari servings on that meal was ridiculously small. The Calamari rings was R23.00 and I literally only got 4 calamari rings that was all shrivelled. <br> <br> I mean it was a total of R103.00 and it was really not worth it. I mean R103.00 is alot of money and I know that with that amount I could have got a meal to feed my family at other fast food restaurants.<br> <br> I hope someone will be able to contact me with the issues that I have faced. <br> <br> """

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Replies (1)
Fishaways
Fishaways's reply29 Sept 2015, 12:05
Official
Hello vasp,

Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Fishaways Customer Care

Best regards,