1 reviews | Active since Apr 2018
Sandton city fishaways
Sandton city fishaways I bought grilled fish and rice at fishaways sandton city,when i got to the office i realised they gave me fried fish(the slip is written grilled),i called them to arrange a swap they told me straight that i should come back to the mall,i explained that my lunch hour is over but nah,they couldn't help me. i spoke to the manager by the name of 'peter' and he was soo rude telling that i should make a plan,for the mistake that they did. This is not the first time i buy something from them and get a different order.Their service is VERY BAD
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.