kK
kashinreddy K

1 reviews | Active since May 2016

28 Jul 2016, 07:37

Rubish serive , touching food with bear hands , attitude , very unhygienic

<p>we order 2 x fish and chips on 24/07 at 17:06 , after waiting 15 min , we got the wrong order , my wife ask for 2 fish and chips we only got one , she ask them how long for the other one , 2 min the lady told her , the people in the back was talking about my wife in Zulu , after 2 min my wife ask where’s my order , the lady told she’s busy with it , not releasing my wife can see what’s happening at the back , the lady at the back took the fish with her bare hands and packed it , very unhygienic</p>

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Replies (1)
Fishaways
Fishaways's reply28 Jul 2016, 08:39
Official

Thank you very much for taking the time to report your experience with our Queensburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fishaways Customer Care