1 reviews | Active since Mar 2015
Rotten hake nuggets
<p>I had ordered f11 over lunch just to find that the hake was rotten and the smell was horrible. I went back to inform them and they told me that it had stayed in the freezer for too long. Like, who's problem is that? The staff is very slow and unprofessional. I've been waiting for over 30mins to get my meal ready. The service here is pathetic!</p>
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,