Rotten Food at Bloemfontein Fishaways Preller

I have just experienced the worst service from Bloemfontien Fishaways Preller. I ordered a family meal for lunch through Mr Delivery. The food was poor as the rice smelled rotten. I reported it on the Mr D app but didn’t receive any feedback. Later in the day I then called fishaways directly and they told me to come fetch a fresh order to replace the bad one. When I walked into the restaurant , the manager asked me if I reheated the food and that he had noticed I ordered the food around lunch so as to say it could be my fault. I was horried. How do you sell unhealthy food that could be poisonous and then try to absolve yourself of any responsibility in threatening a customer’s health? So the manager then took the spoiled food to the back and only came to apologize afterwards and explain how he is going to replace the rice that was spoiled. When I got home and started eating I noticed that the smell of the rotten rice was still on the fish. They probably just took the same fish that was in the same package and just replaced the rice. The remnants of that rice was still in my food. I couldn’t be more horrified, that just shows the value that they have in their customers. Why couldn’t they just give me a fresh batch of food? Ill never know ?♀️