1 reviews | Active since Dec 2016
Ridiculous Service
<p>Never in my life have i experience such poor service. I ordered on the 25/11/2016 online and paid online for delivery. 45 minutes later i was told driver can't deliver because its raining so i cancelled my order, logged a complain with headoffice case no 221475, which was closed on the 29/11/2016 without me getting my refund. On the 29/11/2016 Fishaways Reginal manger called and asked me to send my ref number for the order so they can refund me. still nothing happened. called them again on the 05/12/2016 to find out whats happening they took ref number again. today 7/12/2016 called again (i am using my airtime) . they say i must wait for their accountant to reconcille first.</p> <p> </p> <p>The manager Peter is clueless and the Boss doesnt care</p> <p>Fishaways Corlette Drive</p> <p>Shop 1 park Galleries</p> <p>84 Corlett Drive Birnam</p>
Thank you very much for taking the time to report your experience with our (Corlette) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you very much for taking the time to report your experience with our (Corlette) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team