Revolting service

<p>I am so revolted at the dreadful service received at fishaways in Strand on Sunday. We decided to go an eat at fishaways in Strand as we have always gotten a pleasant experience at the fishaways in Bellville and their food is always worth the money. We were two parties but one group of 5 people behind us was an older couple. When the food arrived the order was placed on the older couples table the waitress didn’t check the couples order number when the couple advised that it was not what they ordered my friends informed her that it was there order and that they didn’t want the food as the couple has touched it already. The waitress than returned to the back and brought the older couples correct order at this time my friends had still not gotten their food. Another couple came in and received their food at which point we complained as this was not acceptable. When my friend food finally arrived it was cold and under cooked we asked to speak to the manager, she took almost 20 min to actually come to the table at this time my friend was really upset and got up and took her plate of food to the front desk, when the manager got to the table she brought a plate of food to replace what my friend had ordered, when we tried to complain to her she brushed us off as if she was doing us a favour but at this point we were so upset we wanted to leave and asked for it to be put in a doggy bag which took her another 20min we got up and left without the food cause this was not acceptable.</p> <p>I am disgusted as the service we received and will be sure to eat at that fishaways again never mind the dreadful service we received the food was nothing compared to the branch in Belville. </p> <p> </p> <p>The recepiet of our purches was taken by the waitress there for we dont have a reciept number but have proof of purches as it was paid for via the debit card</p>