1 reviews | Active since Mar 2016
Refund for undelivered order
<p>I placed an on line order for delivery on 12/08/2016 at Fishaways Richards Bay branch and payed by credit card. The store could not make a delivery and I requested they cancel the order. I am still waiting for my refund.</p> <p>Reference number: 6995-2</p>
Thank you very much for taking the time to report your experience with our Richards Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Richards Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care