SA
Sameer A
1 reviews | Active since Feb 2014
21 Feb 2016, 15:11
Reduced portions, poor quality, daft staff
Portions were greatly reduced. Food is cloaked in batter. Waited 15 minutes before finding out that kitchen didn't receive my order. If I hadn't asked about my order I would have waited indefinitely. No apologies from staff. The Claremont Fishaways branch is the same. I thought I'd give them one more chance since I love seafood but never again. Snoekies aces Fishaways by miles.
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Fishaways's replyOfficial
22 Feb 2016, 09:31Hello sameer_a,
Thank you very much for taking the time to report your experience with our Wetton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Wetton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Fishaways's reply22 Feb 2016, 09:31
Official
Hello sameer_a,
Thank you very much for taking the time to report your experience with our Wetton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Wetton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care