AB
Ashley B
1 reviews | Active since Mar 2015
03 Mar 2015, 21:35
RAW FISH
I am a pesceterian, a good decent fish is always a great treat. I am a regular customer at fishaways, in melkbosstrand. I've usually received good food there. Tonight I ordered hake and chips and waited 35min. I get home to eat and the fish is completely raw, the transparent colour fish is when it's uncooked, and I didn't get chips I got rice. It's the principle that when you place an order it should be followed through with what the customer ordered.
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Fishaways's replyOfficial
05 Mar 2015, 09:03Hello Ms_Botes,
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Head Office
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Head Office
Best regards,
Fishaways's reply05 Mar 2015, 09:03
Official
Hello Ms_Botes,
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Head Office
Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Head Office
Best regards,