1 reviews | Active since May 2016
Price Rip - off & Poor quality and quantity
<p>The office ordered food today from Fishaways Kempton Park. I ordered a paella + lemon butter sauce which cost me R85. The paella at R75 was a total and utter *******. I got some shrimp fried rice which I see is R30 if you order that separately and 3 x calamari rings, 3 x prawns (smaller than my pinky and tasted burnt) and 3 x hake nuggets. I tried eating 2 hake nuggets which had loads of bones in and I had to literally spit the stuff out - I didn't bother trying the Third bone collection. What justifies 9 x very small and 2 of them poor quality items and some rice at this price? The calamari was ok as was the rice and sauce. Portions are way off and quality non existent. I am very disappointed to say the least at having wasted R85! If you are charging these prices make it at least worth our while.</p>
Thank you very much for taking the time to report your experience with our Kempton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Kempton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Seriously fishaways
I get a call over the long weekend from the manager at Kempton Park store Nyasha who I told I did this order at work and would only be back today so he said no problem just call when you back at work and he will replace my order
So back at work I call Nyasha isn't there today
the manager that is there doesn't know a thing!
Is there NO Communication
If you are going to replace my order don't make me furious again as I must tell the WHOLE story again to someone who knows nothing
STill no resolved
Seriously fishaways
I get a call over the long weekend from the manager at Kempton Park store Nyasha who I told I did this order at work and would only be back today so he said no problem just call when you back at work and he will replace my order
So back at work I call Nyasha isn't there today
the manager that is there doesn't know a thing!
Is there NO Communication
If you are going to replace my order don't make me furious again as I must tell the WHOLE story again to someone who knows nothing
STill no resolved
Thank you Nyasha for taking the initiative and calling me back on Tuesday when you got to the shop and sorting this matter out - much appreciated.
Thank you Nyasha for taking the initiative and calling me back on Tuesday when you got to the shop and sorting this matter out - much appreciated.