SH
Sarah Haynes-Smart
1 reviews | Active since Aug 2014
08 Oct 2015, 20:12
portion size vs price
Tonight we ordered fishaways for dinner. We ordered 2x F12 and 2x calamari tubes. That came up to R223.60. <br> Firstly, we could have gone out to a nice restaurant and ordered a delicious well cooked meal and drinks for that price!<br> Secondly, if I'm going to pay that amount of money for a takeaway, I expect great quality and huge portions...<br> None of which we got.<br> My prawns were very over done, I got a TINY portion of rice.<br> Then my fiance didn't even get any hake in his meal.<br> Your portion sizes are a complete joke, and the quality of the food sucks!<br> Never going to fishaways again. Rather spend that amount of money on quality food.
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Fishaways's replyOfficial
09 Oct 2015, 11:02Hello sarahhs,
Thank you very much for taking the time to report your experience with our fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply09 Oct 2015, 11:02
Official
Hello sarahhs,
Thank you very much for taking the time to report your experience with our fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,