SB
Sam B

1 reviews | Active since Apr 2017

02 Apr 2017, 20:25

Portion size pathetic

<p>Visited Menlo park fishaways tonight. The calamari portions as well as chips portions are hopelessly overpriced for the size you get. 35 rand for a calamari ring portion that barely covers a quarter of a plate, and 20 rand for less than 15 chips is shocking, I complained and received another microportioñ of calamari. I went over to the Steers counter and paid 26 rand for a decent portion of chips. Same franchisor, same franchisee, You can't b.s people. Family of four (two small kids) i paid almost 300 rand for takeaway food at fishaways, I still had to go to steers to get that large chips cause my kids were still hungry</p>

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Replies (1)
Fishaways
Fishaways's reply26 Apr 2017, 13:55
Official

Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.

Best regards,