1 reviews | Active since Jan 2013
Poorest service
<p>We waited a full 50 minutes for our order, whilst witnessing others cancelling theirs also due to long waiting. Manager full of excuses, apparently short of staff???? Put up a sign then stating that one should be prepared to wait for an hour, or offer a cooldrink whilst waiting. Is this still the previous century or is this a "fast food chain?" One would not wait this long in a restaurant, or prepare a dish on one's own! Left a messsage with full details on the Custom er Care Line, needless to say no response.</p> <p> </p> <p>Well, let the customers vote with their feet - rather eat at Steers or Debonairs next door!</p> <p> </p> <p>Vaalpark Fishaways' service is rotten! </p>
Thank you very much for taking the time to report your experience with our Vaal Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you very much for taking the time to report your experience with our Vaal Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team