TM
TMAN M

1 reviews | Active since Apr 2010

12 Apr 2018, 18:23

Poor serving of food

Poor serving of food by Fishaways mall of Africa. They wrap my take away all together in a paper mixing fried hake, chips and lemon, Like I bought it from a corner kasi ****a shop. And when I ask they say they only put grilled fish in a foam box not fried and that was first. I will never buy from this fishaway, it is important how you present food to customers expecially in big malls.

0
Replies (1)
Fishaways
Fishaways's reply20 Apr 2018, 12:36
Official

Thank you very much for taking the time to report your experience with our Mall of Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Fishaways Team.