Poor service, bad attitude and wrong order

So disappointed with Fish aways Springfield. I made a telephone order and I was specific that I want the meal with calamari strips, chips, rice, and fish. I was told the said order was on special and was going for R49 I confirmed with the consultant as I was under the impression the said order was R54 and she confirmed with me it was the same order. When I got to the store 30 minutes later the order was not done. They only started making it after I paid and I was very unhappy about that because iteant I had wasted my airtime for nothing. When I received the order which I had ordered 3 of the meals I noticed there were no chips and one had 2 calamari strips and the rest had 3 calamari strips. I asked them where the chips were and was told I had ordered the order that had no chips. I asked who had taken my call and I was told it was the call center. I then asked about the calamari strips and Nolwazi from the store informed me that the reason why there's 2 calamari strips on the one plate and 3 on the other is because they were weighted using a scale. I was not happy about that as this was not my first time buying the meal. Prior to Nolwazi telling me about the strips being weighed the lady that helped me in the till had told me that the R49 meal had less calamari strips than the one for R54. Nolwazi asked me to add money and said she would add chips onto my chips, when I asked about the calamari strips she told me the strips were weighed and were the perfect weight including the one that had 2 calamari strips. I was very unhappy about the attitude and the manner to which my order was dealt with in the end Nolwazi offered me a refund and I took it because I was very upset about the service