FI
FRANCOIS I

1 reviews | Active since Nov 2012

02 Jul 2017, 13:37

Poor service

<p>I went to buy 3 porsions of fish & calamari at fishaways.When I came at home we open it and we find calamari & rice in parcel.</p> <p>I phone Fishaways & they told me to bring it back & get my food.I told them I want petrol money.They responded then I must come and get my food tomorrow.</p> <p>I drove back & fetch the right food.</p> <p>I'm terribly disgusted in the service</p>

0
Replies (1)
Fishaways
Fishaways's reply20 Jul 2017, 14:48
Official

Thank you very much for taking the time to report your experience with our Mossel Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.

Best regards,