1 reviews | Active since May 2016

17 May 2017, 14:38

poor service

<p>Today we went to fishaways at matlosana mall in klerksdorp to buy platter for 2 with chips n when the other came it was wrong one with rice n we only saw it when we came home about 3,9km n we went back n when we arrive there that lady who sell us ordered the people at the kitchen to swipe the rice with ships not to make another food n when we got home we find rice in our meal n we decide to throw it in a bin cause no one will eat mix food like,the worse part of all she didn't apologize to ours she was beasy at the computer n I don't think I will ever go to that restaurant their service is poor n unprofessional.</p>

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Replies (1)
Fishaways
Fishaways's reply18 May 2017, 08:32
Official

Thank you very much for taking the time to report your experience with our Matlosana branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.

Best regards,