SN
Seleka N

1 reviews | Active since Apr 2014

25 Oct 2016, 20:36

Poor service

<p>I phoned de store to order my meal and I was told it will take 15 minutes. I went to the store 20 minutes later and only to find de ppl deer didn't even register my order. Any person who need to order from Norkem Park branch should think twice cos those ppl there are not even sorry. This is a bad service I ever received in a while bad bad bad </p>

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Replies (1)
Fishaways
Fishaways's reply02 Nov 2016, 10:55
Official

Thank you very much for taking the time to report your experience with our Norkem branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fish Aways

Customer Care

Best regards,