CV
Carmen V

1 reviews | Active since Aug 2016

05 Aug 2016, 17:00

Poor service

<p>Fishaways, River Square, Three Rivers. I have been waiting over 50 minutes for one medium hake, the service here is terrible, the staff doesn't help you at all. I understand they are busy and didn't expect this much people to order food, but still there has to be order and always a plan B. How can you wait 50 minutes for one piece of fish</p>

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Replies (1)
Fishaways
Fishaways's reply10 Aug 2016, 09:19
Official

Good day Carmen

Thank you very much for taking the time to report your experience with our Three Rivers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fishaways Customer Care

Best regards,