DN
Deon N

1 reviews | Active since Nov 2009

22 Mar 2016, 14:55

Poor service

I ordered 3 meals , 1 platter with rice, Silver, who was serving me, captured it and I paid. When it was served to me it came with chips. I went back to him, he checked my slip and saw it was captured with chips, so he told me nothing and sent me back. Had to eat what I didn't order, and terrible attitude in ignoring me. Never buying fishaways again.

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Replies (1)
Fishaways
Fishaways's reply23 Mar 2016, 12:32
Official
Hello naidods1,

Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Fishaways Customer Care