1 reviews | Active since Sept 2016
poor Quality of Fish and Service
<p>On Friday 10 February 2017 @ 18:01:43. I Decided to Spoil my family with some Fishaways the fish are always of Super Quality. There for we are regular customers at Fishaways in Glenfair - Lynnwood Manor - order number 14. Was just not a good number - 1st the consultant charged me for 4 medium hake and Chips after I have requested only 3. Once that was corrected and the order was in I thought all will be fine. Received the order & rushed home - and found disappointment - Grilled Fish with Skin which was not propperly cleaned my Mother got some fish scales still on her fish and all the Fish was over grilled almost burnd. To travel 5 km back to complain and still be hungry after a long days work was not an option - so we ate it. But was really very dissappointed for the 1st time ever in Fishaways.</p> <p>I trust that there will be looked in to this and have the service and Quality brought back to Standard.</p>
Thank you very much for taking the time to report your experience with our Glenfair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you very much for taking the time to report your experience with our Glenfair branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you Please note that I'm working in a Call center - will not be able to answer my Cell phone
Prefer emial Correspondence
**********Thank you Please note that I'm working in a Call center - will not be able to answer my Cell phone
Prefer emial Correspondence
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