Poor Quality and spoiled fish and seafood (prawns)

<p>We ordered from Bultfontein Road branch in Kimberley. The order was for 2 paellas, a platter for one and pop prawns, for visitors at the office. The pop prawns was soggy, the paella was smelly, when we opened the boxes, it smelled like smelly feet, and when we dished the paella, and we smelled the prawns it was disgusting. We phoned the branch and asked to speak to the manager, which was not available. The manager phoned back after about 10 minutes, appologising for the quality of the order. We requested a refund, as we had to rush to get something else for our visitors, costing us addisional costs, not to mention the imbaressment...... The manager said he will come back to us. The manager offered to refund us in full, if we can return the food, as his one driver is out..... No wonder the food was ice cold too. This is really bad service, and a slap in the face for our Company, entertaining international guests. This will not happen again, as we will not make the same mistake again.</p>