1 reviews | Active since Jul 2017
Poor quality and customer service
The branch is Springs mall should close down as they are very close doing so. Went there last week with the family and bought supper . The condiments were poured into a normal dinner plate as they didn’t have stock. I bought the Shrimp fried rice promo for R36,90 but they didn’t have any cans of cold drink but the lady said she would only charge me R30,00 for the meal... what a ripoff as a cold drink cost R14,00. Today I went there again to purchase fish and salad and they didn’t even have vinegar or any other condiments!! And they still don’t have any cans of cold drinks
Thank you very much for taking the time to report your experience with our Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.