HS
Helen S

1 reviews | Active since May 2017

12 May 2017, 15:40

Poor Experience

<p>1. Incorrect and partial oreder received.</p> <p>2. Long waiting periods whilst numbering system still preferenced some customers.</p> <p>3. Semi cooked stir fried veggies.</p> <p>4. Half done potatoe chips</p> <p>5. Half done fish.</p> <p>Attitude of personnel on service duty</p>

0
Replies (1)
Fishaways
Fishaways's reply13 May 2017, 13:32
Official

Thank you very much for taking the time to report your experience with our Flamwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fishaways

Best regards,