1 reviews | Active since Nov 2012
<p>Yesterday, I went to the Fishaways at the Germiston Taxi rank.</p> <p> </p> <p>1. I wanted a Paella, which all Fishaways have excluding apparently that one.</p> <p>2. Then I ordered fish and chips, I realised that I no longer wanted fish and chips and wanted to order something else instead, to which I was told that the transaction couldnt be reversed *shocked*. There is no store or shop where trasactions cant be reversed or voided. I was told that only one person has the password to reverse and that person only comes into the store once in a while. Poor waitress (Gugu Mpangeva) even wanted to pay for it out of her own money. So I was forced to eat something that I didnt want to eat because of poor management. How can you have a manager/ supervisor for two stores that only comes in sometimes. Its inexcusable.</p> <p>3. The roll that I bought was so stale, I even had to throw it away.</p> <p> </p> <p>I'm seriously not impressed at all and definitely wont be recommending anyone to go eat there.</p>
Thank you very much for taking the time to report your experience with our Germiston branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fish Aways
Customer Care: ***
Best regards,
Thank you very much for taking the time to report your experience with our Germiston branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fish Aways
Customer Care: ***
Best regards,
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