1 reviews | Active since Apr 2012
Poor Customer Service
<p>On Monday 15 August 2016 between 17H00 and 18H00, I ordered a platter for one via a phone. When I arrived for collection the food was not even made and they sent me from pillar to post. Since the two ladies (Steers/Fishaways) were not cooperating I decided to leave the store and get food from somewhere else. What made me see red, was the fact that I drove 20km for nothing and was given no proper explaination let alone plan B. I find this very unacceptable and will thus withdraw this store from my personal choice.</p>
Thank you very much for taking the time to report your experience with our Bedford Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Bedford Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care