IK
ITUMELENG K

1 reviews | Active since Apr 2015

16 Mar 2019, 10:05

Poor customer service

I received very bad service at Fisherways Zebediela Plaza (Moletlane) as I waited for over 15min for someone to assist me in placing my order. Apparently the cashier was not even at work and it was around 09h50 am. She arrived on duty with her kids while we were waiting for her and she did not even apologize for keeping us waiting. She did not even put her name tag on. The receipt is written Minkie Mothoa

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Replies (1)
Fishaways
Fishaways's reply22 Mar 2019, 15:41
Official
Hi Itumeleng
 Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways TeamCustomer Care: *** 

Best regards,