1 reviews | Active since Apr 2017
**** poor service
Went to fishaways midway mews tonight. Such a waste of my time and patience. Firstly dont even get greeted by the cashier/order lady. Secondly what looks like a poor excuse of a manager hanging on tue counters ignoring us as we waited to order. Eventually after placing our order we go to steers. Fifteen minutes after ordering a simple hake and rice, we go back again to be ignored. I ask if the order is ready and get ignored again by the cashier. The manager doesnt even have the decency to look my direction. I wait another 5 minutes and lose my temper as the stores was quiet, threr people that ordered after me get their orders and are on their way. I am waiting like an idiot for the smallest order on the menu. I ask for my money back and the manager too proud and interested in chatting up the ladies obliges with a smile on his face. No apology, like he doesnt care at all that paying customers are walking out his shop. Well played guys. Great customer service.
Thank you very much for taking the time to report your experience with our Midway Mews branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,
Thank you very much for taking the time to report your experience with our Midway Mews branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,
