QB
Quentin B
1 reviews | Active since Apr 2017
06 Apr 2017, 20:55
Pay double for nothing
<p>Bought a large and regular(small) hake and chips, Double the price, the large hake had no visible difference to the small. When I returned to the store to question this, the manager told me that my order was made correctly, and the small extra piece of fish make it a large hake. I will see if I can add a picture to the review</p>
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Fishaways's replyOfficial
26 Apr 2017, 15:01Thank you very much for taking the time to report your experience with our Tzaneen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Best regards,
Fishaways's reply26 Apr 2017, 15:01
Official
Thank you very much for taking the time to report your experience with our Tzaneen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Best regards,