AM
Ann M
1 reviews | Active since Apr 2018
21 Mar 2019, 15:09
PATHETIC SERVICE
Pathetic service..I placed an online order for the food to be delivered at 7pm. They decided to deliver at 15 :00 ... The delivery person has the nerve to ask me why do I let my daughter answer my phone...who the HELL is he to ask me who answers my phone. I told him I want the food at 7pm..he tells me that he's knocking off at 6:30 he won't deliver at that time. Question why does it give late times..why wasn't I informed like all the other online fast foods... I don't appreciate the attitude from the driver to the contact centre person who picked up the call. Tried calling the shop...no answer..????
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Fishaways's replyOfficial
22 Mar 2019, 15:40Hi Ann
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Fishaways's reply22 Mar 2019, 15:40
Official
Hi Ann
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***