LO
Lucas O

1 reviews | Active since Jan 2014

18 Apr 2018, 12:42

Paid but didn't get what I paid for.

Bought two fish and rice in Durban Bluff on the 14th of April 2018 at about 16:00. The one was suppose to be a bigger, both the same size. I took a photo for evidence. I paid for the larger one but didn't get it.

0
Replies (2)
Fishaways
Fishaways's reply20 Apr 2018, 12:41
Official

Thank you very much for taking the time to report your experience with our Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Fishaways Team.

LO
Lucas O's update20 Apr 2018, 12:49
Reviewer Update
The fish looks identical on the photo. It was explained that the fish shrinks when be prepared. I am still confused....