LG
Lloyd G
1 reviews | Active since Mar 2009
08 Apr 2019, 11:27
Outright theft!
You are a bunch of theives.
On friday evening I ordered a meal from your Coreltt Drive branch. I have ordered numerous times times for this store before but get a call this time to say "We dont deliver to your area"
Eventually the driver agree to delvier to me.
When I opened the packet inside, my drink that I ordered was not with the delivery.
I then called the store and was told they would call the drive and find out where he is an get right back to me.
An hour later after no word, I called back and after much screaming between the staff "beacuse no on wanted to take my call" I spoke to a supervisor who promised to get back to me right away!
Im STILL WAITING!!!!
You OWE ME A REFUND!!!
Helpful (0)
Replies (3)0
Replies (3)
Fishaways's replyOfficial
09 Apr 2019, 15:36Hi Lloyd
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Fishaways's reply09 Apr 2019, 15:36
Official
Hi Lloyd
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
LG
Lloyd G's updateReviewer Update
10 Apr 2019, 09:29I was called on Monday evening while I was in a meeting.
I asked the guy who called me to please rather call me any time on Tuesday so I could give him my banking details for the refund.
Well guess what..........he never bothered! Your service is utter **** and I will never order from you again.
You guys will soon learn that you cannot continue to provide this kind of treatment and stay in business!
LG
Lloyd G's update10 Apr 2019, 09:29
Reviewer Update
I was called on Monday evening while I was in a meeting.
I asked the guy who called me to please rather call me any time on Tuesday so I could give him my banking details for the refund.
Well guess what..........he never bothered! Your service is utter **** and I will never order from you again.
You guys will soon learn that you cannot continue to provide this kind of treatment and stay in business!
LG
Lloyd G's updateReviewer Update
15 Apr 2019, 10:33Utterly disgusting! I have still not been contacted. I am literaly speachless!
LG
Lloyd G's update15 Apr 2019, 10:33
Reviewer Update
Utterly disgusting! I have still not been contacted. I am literaly speachless!