Order marked as delivered — but food arrived cold and fish undercooked!

I placed an order from Fishaways George at 17:26. At 17:58, the app said my order was delivered — but nothing had arrived. I called the store at 18:28 and was told the driver had left “a while ago” with three orders and would be here soon.

As expected, by the time my food finally arrived (around 18:33), it was cold — and to make things worse, the fish tasted undercooked, almost raw. Totally unacceptable.

If you’re delivering multiple orders, you should at least ensure food is properly cooked and still warm when it gets to customers. Very disappointing service and quality — I expected much better from Fishaways.