1 reviews | Active since Sept 2016
online order is nonsense
<p>It was my turn to provide family lunch. I placed my order online as the telephone lines at fish aways was busy. </p> <p>I placed the order at 11:17 , it now 12:30 and still no order received. I have tried phoning to find out where the order is and every 15 minutes is the same answer "it's on its way".</p> <p>Now I feel let down and embarrassed, as every one is waiting for the lunch that I ordered. </p> <p>Not ordering again from Fishaways</p>
Thank you very much for taking the time to report your experience with our Broadway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Broadway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care