1 reviews | Active since Dec 2016

07 Dec 2016, 15:17

Online order delivered 2 hours later

<p>Still have not received my food.</p> <p>Answer to my online complaint : Thank you for your email. You have emailed Yumbi.com. We provide technology to restaurants to allow customers to order online rather than call the restaurant. If you would like to contact the store directly, please feel free to do so. Their telephone number is ********** 145. We hope your query gets resolved shortly. Have a lovely day further. Kind Regards Taryn O'Carrollcustomer support manager</p> <p>So I phoned fishaways. They cannot help me. They cannot even give me telephone number that I can phone to complain. All the drivers are out, so I just have to wait until they deliver some time today ?</p>

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Replies (1)
Fishaways
Fishaways's reply07 Dec 2016, 17:20
Official

Thank you very much for taking the time to report your experience with our (Vanderbijlpark) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team