GW
Gavin W
1 reviews | Active since Dec 2013
07 Nov 2015, 21:33
Old disgusting oiled fish
I bought fish hake nuggets at fishaways florida junction ok 2015-11-07 at 8:30pm!! When i got home and opened the box i could smell the smell of old oil. The nuggets were almost fried to disgusting brown/black colour due to the old oil and it was drenched all over in oil. It was so oily not even putting them on a paper towel could remove the layer of oiliness from the nuggets. I will be taking the nuggets back into the shop tomorrow this is utter disgusting quality of food that they want people to eat old frying oil is like poison!!! I will be sending the photos to the national health care society. And will email the photos to the head office of fish aways!!
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Fishaways's replyOfficial
08 Nov 2015, 10:18Hello Vw1gav,
Thank you very much for taking the time to report your experience with our Florida junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Florida junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply08 Nov 2015, 10:18
Official
Hello Vw1gav,
Thank you very much for taking the time to report your experience with our Florida junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Florida junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,